Thank you for considering our products for your needs. Below, we detail our shipping and return policies in Spain. These are general and applicable to a wide range of products, including clothing, technology, and more. Please note that some product categories may have additional specific policies, so we recommend reviewing the detailed information provided for each particular product.

Shipping:

1. Order Confirmation:

• After placing your order, you will receive an email confirmation with the purchase details, including the product description, quantity, and shipping address.
• Physical products will be shipped to the address provided during the purchase process, while digital products may be available for immediate download or sent via email.

2. Shipping Time:

• Shipping time may vary depending on the location and product availability. We will provide you with an estimated delivery time during the purchase process.
• For digital products, delivery will be immediate or as per the instructions provided in the order confirmation.

3. Shipping Costs:

• Shipping costs may vary depending on the selected shipping method and delivery location. We will inform you about the applicable shipping costs during the purchase process.

Returns:

1. Return Policy:

• We accept product returns within a specified period, generally 30 days from the delivery date, subject to our return policies.
• Products must be returned in their original condition, unused, and with all original tags and packaging intact to be eligible for a refund or exchange.

2. Return Process:

• To initiate the return process, please contact us through the channels indicated below. We will provide you with detailed instructions on how to proceed with the return.
• Once we receive the returned product, we will conduct an inspection to verify its condition and proceed with the refund or exchange as appropriate and in accordance with our policies.

Calls and Emails:

For additional assistance or specific inquiries about product shipping and returns, please don’t hesitate to contact us:

Calls:

Phone: 676 126 528

Emails:

Customer service email: info@therealgroom.com

Our customer service team is here to help you anytime. Thank you for choosing our products!